On Site Service

Posted on February 20, 2011 by

On Site Service$69.00/hour*

On Site Service: From time to time it is necessary for us to visit you on site. Computer NV can perform most services on site, and generally within a reasonable time frame. While this service is billed at an hourly rate, we will let you know up front how long the requested services should take before you authorize the work to be performed. If requested services look to stretch past a 2 hour time frame, you will be given the option (if possible) for us to take the equipment to our repair facility, and the total repair cost will be capped at the 2-hour rate. When repairs are complete, we will schedule a time with you for free delivery. Once delivered, we will reconnect your equipment, start it up, and go over any services completed.  In addition to Free Pickup & Delivery Services:

  • Virus/Spyware/Malware Removal
  • Operating System Repair/Tune-up and Optimization
  • Email Setup
  • Operating System Reinstall
  • Software Install/Configure
  • Data Backup and/or Migration
  • Hardware replacements/upgrades
  • Custom Computer Builds
  • Dust Removal and Exterior Cleaning

We can also perform the following on site:

  • Internet Setup
  • Network Setup & Configuration (includes security lock-down and wireless encryption)
  • New Computer Setup
  • Peripheral Device Installation/Integration (printers, scanners, web-cameras, smart-phones, etc…)
  • General Hardware and Software Training
*For visits lasting longer than 2-hours, customer will be given the option to have us take equipment off-site (if possible) to continue repairs, and total cost of service will be capped at the 2-hour rate. Free delivery with this option will be capped at 1 hour on site time, after which normal hourly billing will apply.

Comments are closed.