Computer NV provides computer service and repair in Carson Valley, Lake Tahoe, and Reno/Sparks. We can solve most, of not all of your home and business technology needs, and keep them running smoothly with prompt service and truly affordable rates. Call today for an estimate, or submit a request online.

No Job is Too Big, or Too Small

Whether your computer’s hard drive has taken a turn for the worse, or you just cannot seem to figure out how to program your Digital Video Recorder or VCR- we can help. Computer NV is innovative, versatile, and able to explain your equipment in people terms- NOT Geek terms! Please see our Services List. If you are in need of a service that is not listed, please ask! We perform on site service to more than just computers.

Service Exceeding Standards at Affordable Rates

Let’s face it- not everyone has a computer maintenance budget like the big companies do. And without an IT department, most residential and business customers typically rely on large, over-priced retail locations. Computer NV will meet or beat any competitor prices. Our goal is to take care of your Information Technology needs, and do so without emptying your wallet.

… And Not Just Computers

Have a universal remote control, but you cannot program it? Do you have Satellite or Cable television service, but your picture just isn’t what you expected? Need to wire up another room for television, internet or phone? Or maybe you just got a new surround sound system for your living room, but have no idea to to set it up and integrate it with your TV, VCR or DVD, or even your video game system… we can help!

$29.00 1st 1/2 hour*, then $69.00 for each additional hour of work performed

Remote Support: if you have a working high-speed Internet connection, many services can be performed remotely. Computer NV has come up with a practical, yet economical method of billing for this service. Once connected via remote desktop software, we can usually isolate the problem within a 30 minute time frame, and in most cases resolve the issue. If repairs are estimated to go beyond the initial 30 minutes, billing at $69.00/hour will commence. Types of services we can perform remotely include:

• Virus/Spyware/Malware Removal
• Operating System Repair/Tune-up and Optimization
• Email setup
• Software Install/Configure
• Data Backup and/or migration (some customer assistance may be required)
• Wireless Network Router Configuration (we can walk you through the physical setup)
• System Monitoring
• General education and tutorials

Computer NV has chosen TeamViewer for fast, reliable, and very secure Remote Support Service. The client application will need to be run on our PC, Mac, or Linux Operating System, and you will need to provide us with a Session ID and Password in order for us to gain access to your computer**.

$69.00/hour*

On Site Service: From time to time it is necessary for us to visit you on site. Computer NV can perform most services on site, and generally within a reasonable time frame. While this service is billed at an hourly rate, we will let you know up front how long the requested services should take before you authorize the work to be performed. If requested services look to stretch past a 2 hour time frame, you will be given the option (if possible) for us to take the equipment to our repair facility, and the total repair cost will be capped at the 2-hour rate. When repairs are complete, we will schedule a time with you for free delivery. Once delivered, we will reconnect your equipment, start it up, and go over any services completed.  In addition to Free Pickup & Delivery Services:

• Virus/Spyware/Malware Removal
• Operating System Repair/Tune-up and Optimization
• Email Setup
• Operating System Reinstall
• Software Install/Configure
• Data Backup and/or Migration
• Hardware replacements/upgrades
• Custom Computer Builds
• Dust Removal and Exterior Cleaning

We can also perform the following on site:

• Internet Setup
• Network Setup & Configuration (includes security lock-down and wireless encryption)
• New Computer Setup
• Peripheral Device Installation/Integration (printers, scanners, web-cameras, smart-phones, etc…)
• General Hardware and Software Training